Posted: February 20, 2023

Systems Support Specialist


MetroTix / Fox Theatre

Salary Range:

Full-time Hourly


The Systems Support Specialist will work directly under the Senior Systems Support Specialist and the Network Administrator, providing a great learning opportunity to further increase networking knowledge and administration abilities. The position is 40 hours per week with a mixture of weekdays and weekends and will include occasional overtime. Shifts will vary based on company needs and some on-call will be required. 

A person in this position is responsible for performing a wide variety of tasks including, but not limited to, configuration, installation, and troubleshooting of end-user workstations, peripherals, software, printers, various network devices, cabling, security cameras. This position provides support for the Fabulous Fox Theatre, as well as the various MetroTix venues across the metropolitan area. Deliveries and service calls to MetroTix clients using the company vehicle is also required.


The ideal candidate should possess the following qualifications:

•    Administration and support of Windows 10 machines in a domain and non-domain environment
•    Experience configuring, installing, and troubleshooting network devices and peripherals
•    Intermediate knowledge of computer networking
•    Strong understanding of wireless networking
•    Ability to prioritize and manage tasks/projects without direction
•    Creative problem solving
•    Exceptional customer service and communication skills

Experience with the following is not required but is beneficial:

•    Active Directory, Group Policy, and DNS
•    Security camera configuration/troubleshooting
•    Digital signage 
•    VoIP administration
•    Cat5, Cat6, and fiber optic termination
•    Controller based wireless LAN systems


•    Flexible, preplanned schedule
•    401(k) and 401(k) matching
•    Health insurance
•    Health savings account
•    Dental insurance
•    Flexible spending account
•    Life insurance
•    Paid time off
•    Vision insurance

We are a drug-free workplace. A pre-employment drug screening is required.  EOE. 

To apply for this position, please complete the form below.