Posted: August 19, 2021

Systems Support Technician




Part Time Hourly

The Systems Support Technician will work directly under the Senior Systems Support Technician and Network Administrator, providing a great learning opportunity to further increase networking knowledge and administration abilities. The position provides a flexible schedule with a mixture of weekdays, evenings and weekends. Shifts will vary based on company needs and some on-call will be required. 

A person in this position is responsible for performing a wide variety of tasks including, but not limited to, configuration, installation, and troubleshooting of user workstations, network printers, various networking devices, cabling, security cameras, Janam ticket scanners, and Boca ticket printers. They provide support for the Fabulous Fox Theatre, as well as the various MetroTix venues. Deliveries and service calls to MetroTix clients using the company vehicle is also required.


The ideal candidate should possess the following qualifications:

•    Administration and support of Windows 10 machines in a domain and non-domain environment
•    Experience configuring, installing, and troubleshooting network devices and peripherals
•    Intermediate knowledge of computer networking
•    Understanding of wireless networking
•    Ability to prioritize and manage tasks/projects without daily direction
•    Creative problem solving
•    Exceptional customer service and communication skills

Experience with the following is not required but is beneficial:

•    Security camera configuration/troubleshooting
•    Digital signage 
•    ShoreTel VoIP system

No phone calls please.

We are a drug-free workplace; a pre-employment drug test is required.

MetroTix, Inc. is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.

To apply for this position, please complete the form below.