Fabulous Fox GROUP Services FREQUENTLY ASKED QUESTIONS
WHAT ARE YOUR HEALTH AND SAFETY PROTOCOLS?
The Fabulous Fox Theatre is committed to your safe return to live performances with your health and safety being our first priority. The safety protocols for each show on our event calendar may vary based on CDC guidance at the time as well as any requirements put in place by our government jurisdictions or the shows’ producers. Please take the time to review our updated requirements and let us know if you or your group members have any questions: FABULOUS FOX THEATRE HEALTH & SAFETY
WHAT IF I AM SICK OR DO NOT FEEL COMFORTABLE ATTENDING AFTER PURCHASING MY TICKETS?
If you are not able to attend due to health concerns, we have flexible options available for you. Please contact a Groups Service Representative at 314-535-2900 before your scheduled performance and we will review your options with you.
HOW MANY PEOPLE DO I NEED TO MAKE A GROUP?
Group minimums vary by show, but generally at least 10 people are needed to be eligible for group discounts and benefits.
HOW DO I ORDER GROUP TICKETS?
There are TWO fabulous ways to book your group:
BUY NOW - For Groups of 10-20. You can purchase in real time and take advantage of our group savings and reduced handling fee. This option is perfect for friends and family.
CALL - Groups Services at 314-535-900 (Monday-Friday 9am-5pm) to take advantage of group savings, reduced handling fees, and payment plans. This option is for Traditional Group Leaders and Student Groups.
CAN WE ORDER AND PAY FOR OUR TICKETS SEPARATELY?
We ask that a Group Leader is designated to coordinate the group and make one final payment.
DO WE HAVE TO BUY TICKETS IN THE SAME PRICE LEVEL?
One of the benefits of group tickets is that you may sit in different price levels/seating locations and receive the discounted group pricing.
WHAT FORMS OF PAYMENT ARE ACCEPTED?
We accept all major credit cards and business checks. Sorry, no personal checks will be accepted.
WHAT IF I NEED TO CANCEL MY GROUP?
Prior to final payment, you are able to adjust your group count. Ticket options will vary depending on performance. Please contact your Groups Service Representative if you need to make any adjustments to your order.
HOW AND WHEN WILL I RECEIVE MY TICKETS?
A download link for your tickets will be sent in an email from email@example.com.
Simply print out your tickets and bring them with you for entry to the theatre. Please note, your tickets must be printed, they cannot be scanned from your mobile device. We recommend printing on white paper, in color or black and white, one ticket per sheet.
CAN YOU ACCOMMODATE GUESTS WITH SPECIAL NEEDS?
Yes, we are able to accommodate guests with limited mobility, hearing and visual impairments, or those who require wheelchair assistance. Let us know of any special considerations when placing your order.
WHERE WOULD OUR GROUP PARK?
Arriving by Car
- Traffic backs up on Grand Blvd quickly. We encourage you to allow extra time and use alternative routes if possible.
- Please visit the driving directions and parking information page.
- Call Fox Group Services for suggestions or to purchase pre-paid parking in the Fox Theatre Parking Garage on Washington Blvd ($18 per car).
Arriving by Bus
- The Group Services team can be at your performance to assist with Bus arrivals. Let us know in advance; we'll be happy to do a walk on welcome!
- Bus parking is street level. Below is a map showing streets that are likely to have available space.
CAN WE ADD A DAY-OF-SHOW TOUR TO OUR GROUP ORDER?
Explore the splendor of one of America's most magnificent theatres! Enjoy your walking tour of the majestic Fabulous Fox Theatre in St. Louis. This grand palace-style Theatre is 5 stories high, a grand experience! We would be delighted to assist with adding a pre-show tour for groups 15+.
For Matinee performances, tour times are 10:00 AM or 10:30 AM.
For Evening performances, tours can be scheduled between 10:00 AM - 12:00 noon.
CAN WE ADD DINING TO OUR GROUP ORDER?
GROUP DINING opportunities can be combined with your group theatre tickets for lunch or dinner and for groups of 20 or more.