ADA Information
The Fabulous Fox is committed to making each guest's visit to the Fox a fabulous experience.

ADA Information

The Fabulous Fox Theatre is pleased to offer accessible seating, communication aids, and other accommodations for our guests with special needs. All special accommodations can be requested through MetroTix at (314) 534-1111 or (800) 293-5949 or by emailing guestaccommodations@foxstl.com. Deaf and hard of hearing guests may also use the Relay Missouri service by calling (800) 735-2966 (TTY) or visit relaymissouri.com.


Visual Accommodation

  • The Fabulous Fox Theatre, in partnership with Lighthouse For The Blind, offers Audio Description services for those with some or complete loss of sight at the performances listed below. For more information about our audio descriptive services at the Fabulous Fox Theatre, contact MetroTix (314) 534-1111 or by email at guestaccommodations@foxstl.com. For discounted tickets through Lighthouse For The Blind, contact Angie Yorke at (314) 423-4333.

Currently Scheduled Audio Description performances:  

The Lion King:  Thursday June 2 at 1pm; Friday June 10 at 7:30pm and Sunday June 12 at 1pm


Auditory Accommodations

American Sign Language Interpretation

  • The Fabulous Fox Theatre offers performances interpreted by Lo's Communicate Plus LLC, for those guests who use ASL.
  • Broadway productions will usually have interpretive services scheduled on a Friday of the show's run. For other performances or non-Broadway productions, please let us know your needs when purchasing tickets. 

Currently Scheduled Signed Interpretation performances:

The Lion King: Saturday, June 4 at 2pm, Tuesday, June 7 at 7:30pm and Sunday, June 12 at 6:30pm

Rupaul’s Drag Race: Friday, July 22 at 8pm

Tedeschi Trucks Band: Wednesday, July 27 at 7pm

Hearing Head Sets

  • A limited number of infrared assistive hearing head sets for hard of hearing guests are available at no charge for all performances at Guest Services in the main lobby.
  • Hard of hearing guests requesting head sets may purchase tickets through the Relay Missouri service by calling (800) 735-2966 (TTY) or visit relaymissouri.com or through non-telephonic means including the Fox Box Office, Fabulousfox.com, MetroTix.com.

Closed-Captioning Devices

  • The Fabulous Fox Theatre also offers individual closed-captioning devices at performances of theatrical productions when requests are made at least two weeks in advance. Guests who are Deaf or hard-of-hearing will be able to read the dialogue and the song lyrics on the captioning devices. On the date of the performance, captioning devices can be picked up at Guest Services in the main lobby.
  • Broadway productions will usually have captioning scheduled on Saturday matinee performances of a show’s run.
  • Any guest wishing to request an individual closed-captioning device for an upcoming performance must notify guestaccommodations@foxstl.com at least two weeks prior to the performance date.
  • Guests requesting captioning may use the handheld captioning devices from any non-accessible seat.
  • Guests requesting captioning may also purchase a wheelchair/accessible seat (see instructions below for requesting such accessible seating) and use a provided device holder/mount to allow hands-free, line-of-sight use of the captioning devices. The holders/mounts can only be attached and used in wheelchair/accessible seats. Once a wheelchair/accessible seat is purchased, the guest should notify guestaccommodations@foxstl.com to reserve a holder/mount for the captioning device.
  • Deaf or hard-of-hearing guests requesting captioning may purchase tickets through through the Relay Missouri service by calling (800) 735-2966 (TTY) or visit relaymissouri.com or through non-telephonic means including the Fox Box Office, Fabulousfox.com, MetroTix.com.

 

Currently scheduled closed captioned performances:

The Lion King:  Thursday, June 2 at 1pm;  Friday June 3 at 7:30pm;  Saturday June 4 at 2pm  and  Saturday June 11 at 2pm

Mobility Accommodations

  • Wheelchair seating and companion seats are available for all performances at the Fabulous Fox. Accessible seating is available at the Fox Box Office, MetroTix by phone (314) 534-1111 and MetroTix.com.
  • Online purchases for wheelchair accessible seating are restricted to two tickets, with only one seat being wheelchair accessible. Guests with more specific needs or who need more than two tickets, including accessible seating, should call MetroTix for assistance. 
  • A number of accessible parking spaces are located near the accessible entrance to the Fabulous Fox Theatre, on the south side of Washington Street, between Grand Boulevard and Spring Avenue. These spaces are available on a first come, first served basis for those with ADA plate/placard parking credentials.
  • Guests with special needs may also be dropped off at the accessible entrance which is located on the north side of the theatre at the blue canopy. This entrance opens directly to the auditorium.  
  • Accessible Service Attendants are available at each performance to assist you to and from your seat as well as help you store any mobility device, such as a walker, for the duration of the performance - please speak with any Usher upon arrival for assistance. 
  • Our front entrance and lobby are accessible. The elevator to other floors is located on the north side of the lobby. The Fox Club level is accessible by elevator, though there are several steps into each Fox Club Box and Grand Stairs Dining Room.
  • Accessible restrooms are located on the south side of the first floor lobby near Guest Services (orchestra level) and on the third floor (mezzanine level).
  • Free-standing armless chairs can be placed in several of the wheelchair accessible spaces in the theatre to accommodate guests needing a free-standing chair. Please discuss your needs with MetroTix or at the Box Office when purchasing your tickets. 

Service Animals

Trained service animals are allowed to accompany their owner into the Fox Theatre. Service animals are defined as an animal that is individually trained to do work or perform tasks for people with disabilities.

The Fox does not allow other animals into the theatre including emotional support animals or pets.