FAQs

Tickets may be purchased online through our primary ticket seller MetroTix.com. Look for the on sale date posted on a show's information page on fabulousfox.com. After a show goes on sale, there will be a FIND TICKETS button near the top of the show page which will connect to the official purchase page.

We often announce shows and post them on this web site before an on-sale date has been determined. As soon as the on-sale date is announced, it will be posted on the show’s information page. Broadway shows generally go on sale in the fall after the sale of the full Broadway series ticket package, and extended-run shows generally go on sale twelve to sixteen weeks before the performance dates. On-sale dates for concerts vary.

All patrons, regardless of age must have a ticket for admittance unless otherwise specified in the event description. We strongly recommend children attending events be at least 5 years of age, unless the shows are designated as toddler friendly. Some shows contain mature content, language or themes. See the individual show pages for the content advisories. Please note, in order to assure the best possible experience for all patrons, anyone making a disturbance during a show will be asked to leave – no matter what their age.

The Fabulous Fox seating is numbered with the odd-numbered seats on the left side of the house, and the even-numbered seats on the right side of the house. Here is a breakdown of the theatre seat numbers:

All sections are numbered with the lowest number nearest the center.

ON THE ORCHESTRA LEVEL: 
The center sections (3 and 4) are three digit numbers beginning at 101 or 102. They number outward from the center aisle (101-127 and 102-128). 
Sections 2 and 5 begin again with one and two digit numbers beginning at 1 or 2. They number outward and continue across the aisles to sections 1 and 6. Not all rows end with the same seat numbers, however. Row M, for instance, numbers 1 through 25 in section 2, and then 29-43 in section 1. Row AA numbers 1-27 in section 2, and then 29-49 in section 1.

The orchestra pit, when available, has rows 1 through 5 or 6 (depending on the show), and numbers in the same manner as the center sections (three digit numbers), continuing with three digit numbers across the aisles to sections 2 and 5 of the pit.

IN THE BALCONY: 
The lower balcony, middle balcony and upper balcony all number in the same manner as the orchestra sections. 
The Mezzanine is a bit different, as it has seven sections instead of six. Sections 3, 2 and 1 are numbered with one and two digit numbers, from 1 outward. Sections 5, 6 and 7 are numbered in the same manner, but with even numbers, beginning on seat number 2. Mezzanine section 4 numbers from right to left (as you face the stage) with three digit numbers, from 101 through 114, using both odd and even numbers.

To see a detailed seating chart click here . To see a view from your seat, click here.

Yes! You’ll find them HERE. They’re also available through MetroTix by phone (314) 534-1111, and in person at the Fox Box Office.

Fabulous Fox gift cards are valid as payment for all Fabulous Fox tickets and are redeemable through MetroTix, over the phone, online or in person at the Box Office. Gift Cards may also be used to purchase food and beverage in the theatre, Fox Club, Curtain Call Lounge, or Stage Left Grille. Gift cards cannot be used for touring show merchandise. Gift Cards are valid for 5 years.

To redeem your gift card over the phone or online, call MetroTix at (314) 534-1111 or visit Metrotix.com.  You will need the full 21 digit card number and the 4 digit pin number to finalize your transaction. 

Fabulous Fox gift certificates are no longer valid. For assistance, please contact MetroTix.

Performances at the Fabulous Fox are not cancelled due to weather conditions. As long as the actors are on stage and able to perform, the show will go on. Because tickets are not refundable or exchangeable after purchase, we do encourage everyone to travel safely and provide themselves with extra travel time in the event of inclement weather.

Groups of 10 or more people are eligible for a discount for many of the shows at the Fabulous Fox. For shows which we are unable to offer a discount, we may still be able to assist your group with seating arrangements. See our Group Services page or call the Group Sales office today at (314) 535-2900 to arrange your group visit.

In the event that you lose or forget tickets to your performance that were ordered through MetroTix or the Fabulous Fox Box Office, please call MetroTix at (314) 534-1111 or (800) 293-5949 to have your tickets reissued. The original purchaser will be asked to verify all account information. Reissued tickets will override the originally printed tickets. 

Season Ticket Holders may contact Subscription Services at (314) 535-1700 Monday-Friday 10am-5pm. If your performance is same-day and it is outside of office hours, please call MetroTix for assistance. 

Group leaders may contact Group Services at (314) 535-2900.

The Fabulous Fox can only guarantee tickets purchased through our official points of sale: the Fabulous Fox Box Office and MetroTix. 

The Fabulous Fox  and MetroTix do not guarantee the authenticity of tickets purchased from any third party reseller (such as brokers or individuals), and cannot reissue lost or stolen tickets that were procured by any unofficial source. Third party resellers may set their own pricing above face value. If you feel you were misled by the company you purchased your tickets from, we encourage you to contact that company directly and/or to dispute the charge with your credit card company.

You’ll find directions HERE.

There is a MetroLink station on Grand just south of Highway 40, about 5 city blocks from the theatre. While it is within walking distance, for safety we recommend that for evening events you drive or take an Uber or taxi.

Please enter the Fabulous Fox through the brass doors on Grand, an accessible entrance is available on Washington. The Fox lobby opens one hour prior to show time, and the auditorium normally opens for seating 30 minutes prior to show time.

The Fabulous Fox does not have a dress code, and you will see a wide range of dress at most events. Dress for Broadway shows generally ranges from business casual to suits and dresses, while concerts tend to be more casual. The event description will include information on suitable dress if the event is formal.

Personal photography of the stage, actors, scenery or any part of a Broadway production is not allowed before, during or after the performance. Personal photography of a concert or other event may be allowed IF the show or artist permits it.

For events allowing cameras into the theatre, Fabulous Fox policy is as follows: only non-professional, point-and-shoot type cameras will be allowed. No SLRs or DSLRs, no cameras with detachable lenses, video cameras, or professional quality cameras will be allowed to enter the venue. Cameras not allowed in will need to be returned to the patron’s vehicle prior to entering the building. When allowed, photography taken by patrons is limited to a small number of still pictures taken for personal use only. No video recording is allowed at any time, including video clip recording on personal cameras or phones. Pictures may not be sold or used commercially in any way.

The security of our patrons while providing an enjoyable guest experience has always been of the utmost importance at the Fabulous Fox. As such the following items are prohibited in the theatre:

• Firearms and weapons of any kind.
• Lasers, glass bottles and any other item that in management’s discretion could be used to cause harm or injury to other guests, staff and performers.
• Food and beverages brought in from outside the theatre.
• SLRs, DSLRs, video cameras, professional cameras, cameras with detachable lenses, selfie sticks, laptop computers and electronic tablets.

Please Note: All persons and bags are subject to search for these items, including visual bag inspections or the use of hand-held or walk-through metal detectors. Any such items found will need to be removed from Fabulous Fox property before admittance will be allowed.

The Fabulous Fox is smoke free. Smoking of any kind (including electronic cigarettes) is prohibited anywhere in the theatre.

The lobby opens one hour prior to showtime. The auditorium generally opens for seating 30 minutes prior to showtime, although that can vary, depending on when the stage crew is prepared for the house to open.

Yes, our concession stands are open at every performance, with various snacks and beverages for sale including alcoholic beverages.

Curtain Call Lounge is also open before, during and sometimes after shows. 

Stage Left Grille is open before shows. 

Yes, we roast almonds, pecans and cashews in cinnamon on the premises daily.

Guests needing assistance in retrieving lost items may email lost&found@foxstl.com or call (314) 534-1678 Mon.-Fri. 10am-5pm. The Fabulous Fox management assumes no responsibility for any lost or damaged items.

Please note: Found articles may be turned in either at our Guest Services Center located in the Grand Lobby or the Guest Service Manager Desk at the back of the auditorium. Items will be entered into our Lost and Found system and held for 30 days. Items not claimed after 30 days will be donated to local charity and IDs and Credit Cards will be shredded.

The late seating policy is determined on a show-by-show basis as soon as the producers make their own requirements known to us. Generally for Broadway shows, there is a seating hold of anywhere from 5 to 20 minutes once the show begins during which time you will be allowed to: 

• Stand at the back of the orchestra floor seating in the promenade (if permitted by the show) to watch the stage. 
• When standing at the back of the orchestra is not allowed (which occurs occasionally when characters make their entrance from the rear) then you will be held in the lobby where monitors of the stage are available for viewing. 
• If your seating is on the upper levels, you will be taken to the area on that floor where a monitor is available for viewing the stage. 

When a pre-determined point in the show is reached (as set by the producer) you will then be seated. 
To assure that you do not miss anything, please allow enough time to arrive at the theatre and be seated before the performance starts.

Outside booster seats are permitted provided they fit in the confines of the theatre seat. The Fabulous Fox does have complimentary booster seats available on a first come, first served basis for every performance at the Guest Services station, located on the south side of the main lobby.

Trained service animals are allowed to accompany their owner into the Fabulous Fox. Service animals are defined as an animal that is trained to do work or perform tasks for the benefit of an individual with a disability or impairment. The Fox does not allow other animals into the theatre including emotional support animals. Emotional support animals do not have the training to do specific tasks that assist a person with a disability or impairment.

Yes! Please visit our ADA information page for a list of accommodations and description of services. 

Angad Arts Hotel is a block north of the Fabulous Fox. The Grand Center Inn B&B is also within walking distance of the Fabulous Fox. Many other hotels are a short drive away. Click HERE for a map of hotel locations.

There are several restaurants in the Grand Center Arts District and nearby. Click HERE for a list.

We also invite you to join us at Curtain Call Lounge or Stage Left Grille!